Recruitment For Front Desk Agent in Canada
Are you looking for Front Desk Agent jobs in Canada? If yes, then you have come to the right place. This article will give you an insight into the role of a Front Desk Agent. Read on to find out more about the job duties and the qualifications you need to succeed in this role.
The country of Canada is one of the largest in North America. The country has a diverse geography, bordering the Atlantic Ocean and the Pacific Ocean. Its economy is one of the strongest in the world and is home to a vast range of natural resources.
The country also has some of the highest standards of living in the world, free healthcare, and opportunities for higher education.
Who is a Front Desk Agent?
Listed below are some of the most important traits of a front desk agent. A person applying for this job should have excellent communication skills, excellent time management skills, and be physically fit. A front desk agent is also expected to work on weekends and holidays.
The job duties of a front desk agent include greeting customers, making changes, and collecting payments. In general, an entry-level Front Desk Agent will have at least a high school diploma and some experience in customer service.
Most companies prefer applicants with previous experience in a hospitality setting, but a high school diploma will suffice. Some employers also prefer applicants with a degree in hospitality management, business administration, or public relations.
However, many hotels will train their agents on the job. Candidates with experience in customer service, administration, and accounting are also highly desirable.
In addition, front desk agents work in hotel receptions and lobby areas. These agents are the face of the hotel and must be professional and welcoming. They must also be able to stand for long periods of time and have basic computer skills.
Requirements for Front Desk Agent
A front desk agent’s job involves all front office activities. This includes friendly communication with other departments, account balancing, and guest service. Applicants should possess outstanding communication skills and be physically fit.
They must be able to stand for long periods of time. Excellent customer service and a friendly personality are must-have qualities for a Front Desk Agent. Previous experience in the hotel industry is essential for this position. Good computer skills are necessary.
Front desk agents should be prepared to greet hotel guests and offer assistance when needed. They also work closely with other hospitality associates. They make reservations and post charges to customers’ accounts. Once a customer has stayed at a hotel or a resort, they must present the bill to the customer.
Job Duties
| Hiring Organization | Amsterdam Inn & Suites |
| Post Name | Front Desk Agent |
| Qualification | · Excellent interpersonal, public relations, and communication skills required |
| Industry | Private |
| Employment Type | Full-Time |
| Work Hours | 8 Hours |
| Salary | CA$14 Hourly |
| Location | Quispamsis, NB, Canada E2E 0A2 |
The average salary for Front Desk Agents in Canada is $29,250 per year. The pay varies considerably based on experience, skills, and gender. However, there are many reasons to consider this occupation:
First, this occupation is largely indirect. Although front desk agents are not directly involved in revenue generation, they are still important to a hotel’s success. Regardless of the source, bonuses for front desk agents can range from zero to four percent of their annual salary.
Front desk agents fulfill administrative and customer service roles. They greet visitors and issue room keys, manage availability, and process payments. Other tasks may include processing telephone calls and providing general information about a building’s amenities.
Front desk agents may also be assigned clerical tasks and work different shifts. In many cases, these front desk agents work weekends and holidays. They must be flexible in their work schedule in order to provide a quality customer experience.
Skills
Developing skills can improve your job outlook and salary. Volunteering, continuing education, and experience are good ways to develop your skills and prepare for the next opportunity or promotion. It’s best to educate yourself on the job duties of a Front Desk Agent so that you can showcase these on your resume.
It’s also good practice to build references for your resume. Front desk agents are in charge of many guest services, including check-in and issuing room keys. This job has a wide variety of hours and allows them to interact with many different people.
In addition, front desk agents work in hotel receptions and lobby areas. These agents are the face of the hotel and must be professional and welcoming. They must also be able to stand for long periods of time and have basic computer skills.
Benefits
Front desk agents are employed by a variety of companies in different sectors. Many work for hotels, providing basic services such as checking guests in and out. Others work in higher-end establishments, providing personal service to VIP customers and making reservations for large events.
They also handle complaints and handle customer inquiries. Read on to learn more about the benefits of front desk agent recruitment in Canada.
These professionals are in demand because of their dedication and high-quality customer service skills. Whether you have just a high school diploma or a college degree, you can get a great job with a reputable company. And if you’re a newcomer to the industry, you can take advantage of Front Desk Agent recruitment in Canada.
Salary
A salary as a front desk agent in Canada is approximately $29,250 per year or $15 per hour. With experience, this salary can easily exceed forty thousand dollars per year. Front desk agents typically work part-time or full-time.
Their working hours vary widely and shift work may be required. Training is generally on-the-job, though it is helpful to have prior service experience. Some employers also require previous front desk agent experience.
The salary range for a front desk agent varies from city to city. The average salary for this position in Canada ranges from $23,000 to $45,000 a year, depending on experience, age, job role, and company.
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